Every task tied to a
customer, enquiry
or order

Sales work lives in the gaps between screens — the call you meant to make, the quotation nobody chased, the visit that never got planned. Fast CRM pulls all of it onto one board: allocate a task with a priority and due date, drag it across To-do, In-progress and Done, plan the day's calls and field visits — and because each task hangs off a real enquiry, quotation or order, nothing floats free as an orphan reminder.

To-do → Done
drag-and-drop kanban across status columns
Call & visit
today's & pending calls, field-visit plans
Linked
to the customer, enquiry, order or document
Task Board
Fast CRM · Tasks & Activities
Linked to order
OA-2026-0187 · Nikhtish Engineering
In-progress
Dragging to Done
Send revised quotation to buyer Task action · Quotation QT-2026-0451 · Due today
Task action
User
Due
Status
Call back on estimationEnquiry EQ-2026-0453 · High
Priya
Today
To-do
Send revised quotationQuotation QT-2026-0451 · High
Amit
Today
In-progress
Confirm dispatch dateOrder OA-2026-0187 · Medium
Sohan
Done
Completed
Click-to-Call Dial the contact, log the outcome
Trusted by manufacturers running the Fast Suite across India and worldwide
Nikhtish Engineering
Mutha Ventures
Mubea Automation
Igloo Frozen
BioResource Biotech
GLO-IND
Supertex Industries
MMB Bahrain
MMB Kuwait
Finolex Industries
Nikhtish Engineering
Mutha Ventures
Mubea Automation
Igloo Frozen
BioResource Biotech
GLO-IND
Supertex Industries
MMB Bahrain
MMB Kuwait
Finolex Industries
How it works

From a pending enquiry to a
closed task — in five moves

A task is created against a real record — an enquiry, a quotation or an order — allocated to a person, worked on the board, and closed with a reason. Nothing is a free-floating to-do.

Allocate
Pick the party and document, set task action, allocated employee, priority and due date
Work the board
Drag the task across To-do, In-progress and Done — the current status moves with it
Call & visit
Work today's and pending call list with click-to-dial, and plan field visits by priority
Record the outcome
Log Lead Received, Not Interested or Transfer; update current status and task reason
See it roll up
Task dashboards, graphs, shared calendars and sales targets show who is doing what
01 — Task Entry & Allocation

Allocate work with a priority,
a due date and a status

Open the allocation screen and you don't start with a blank note — you start with the customer's open work. Pick the party and its document by doc code, doc date and due date, then set the task action, the allocated employee and the task due date. The task carries a current status through its workflow — Draft, In-Progress, Completed — and closes against a maintained task reason, so "why is this still open?" always has an answer.

Allocate against a party and document — enquiry, quotation or order
Task action, allocated employee, priority and due date on every task
Status workflow — Draft, In-Progress, Completed — with a task-status entry
Closed against a maintained task reason, not a vague note
Task allocation
Total pending task: 7
Allocated to Amit Deshpande Task action set · linked to QT-2026-0451
QT
High
Today
In-Progress
02 — Drag-and-Drop Kanban & Team Tasks

Drag a task across
To-do, In-progress, Done

The movable task board turns the status list into something you can actually see move. Drag a card from one column to the next and its current status updates as it lands. Build a team, allocate work across its members, and the board shows every member's tasks side by side — so a sales manager reads the whole desk at a glance instead of pinging people one by one. Each card still carries its remark, completion percentage and the record it belongs to.

Drag tasks across To-do, In-progress and Done status columns
Team task management — build a team, allocate and track across members
Each card keeps its remark, completion % and linked document
Previous-status and activity history retained on every task
Team board — Inside Sales
4 members
To-do · 5 tasks
Draft
In-progress · 3 tasks
Working
Done · 8 tasks
Completed
Send revised QT → Done
Dragging
03 — Call Planning & Field Visits

Plan the day's calls
and visits, then log them

The call-planning screen opens on Today's Call Details and Pending Call Details with live counts, so a telecaller knows exactly who to ring. Click-to-Call dials the contact number; when the call ends, an Add Call Details popup captures the outcome — Lead Received, Not Interested or Transfer — with the next follow-up date. Field visits are planned the same way: set the activity, the client name and location and a priority of High, Medium or Low, and each planned visit becomes a numbered visit-report line. With the telephony and IVR integration the call also logs itself against the party.

Today's Call Details and Pending Call Details with live counts
Click-to-Call dialling and call-outcome capture in one popup
Outcomes — Lead Received, Not Interested, Transfer — with follow-up date
Field-visit plans by activity, client/location and High/Medium/Low priority
Today's Call Details
12 today · 3 pending · 1 cancelled
Mutha Ventures · Click to Call
Lead Received
GLO-IND · quotation follow-up
Transfer
Supertex · pending call
Now
Visit plan · Pune · High priority
Sr. 04
04 — Calendars, Dashboards & Targets

One shared view of
who is doing what

Put task groups on a shared calendar and switch to an all-user status view, and a manager sees the whole team's day on one screen — planned, in progress and overdue. Task dashboards and graphs turn the same data into pending-by-user and status-wise charts, sales targets show target versus actual per salesperson, and the activity master keeps every activity group, type, code and name consistent so the reporting adds up. It is the reporting layer that sits over your follow-up dashboards and Customer 360.

Shared calendars — task groups plus an all-user status view
Task dashboards and graphs — pending-by-user and status-wise
Sales targets — target versus actual per salesperson
Activity master — activity group, type, code and name
All-user status
Today · 4 users · task groups
Priya · 3 done, 1 in-progress
On track
Amit · 2 tasks overdue
Overdue
Sales target · Q — 82% of plan
Target
Activity: Sales · Call · CALL-01
Master
Full capability set

Everything the task, call & activity module covers

Task Entry & Allocation

Allocate a task against a party and document with a task action, allocated employee, priority and task due date — never a blank reminder.

Status Workflow & Reasons

Current status moves through Draft, In-Progress and Completed via a task-status entry, and closes against a maintained task reason.

Drag-and-Drop Kanban

A movable board where you drag a task across To-do, In-progress and Done, and the current status updates as the card lands.

Team Task Management

Build a team, allocate work across its members and track everyone's tasks on one board instead of chasing people individually.

Shared Calendars

Task groups on a shared calendar with an all-user status view — planned, in progress and overdue work for the whole team at a glance.

Task Dashboards & Graphs

Pending-by-user, status-wise and due-date views turned into dashboards and graphs, so nothing slips silently past its due date.

Telecalling & Call Planning

Today's and pending call lists, Click-to-Call dialling, and outcome capture — Lead Received, Not Interested or Transfer — with follow-up dates.

Field Visit Planning

Plan visits by activity, client name and location, and High/Medium/Low priority — each becomes a numbered visit-report line.

Sales Targets & Activity Master

Sales targets show target versus actual per salesperson, and the activity master keeps activity group, type, code and name consistent.

"Our tasks used to live in three notebooks and a WhatsApp group. Now every task hangs off a real enquiry or order — if it isn't on the board, it isn't a commitment."
SM
Sales manager
Engineering manufacturer — Fast Suite user
Linked
every task, call and visit tied to a customer, enquiry, order or document — no free-floating to-dos
One board
To-do, In-progress and Done across the whole team, with calls and visits planned in the same place
Why linked tasks

A generic to-do list vs. Fast CRM tasks

A reminder that isn't attached to a deal is a reminder nobody owns. Here is the difference — and for the bigger picture, read what is CRM software?

Capability
Generic to-do app
Fast CRM tasks
Linked to a deal
Free-floating note
Enquiry, quote or order
Drag-and-drop board
Tick a box
To-do → In-progress → Done
Call planning & outcomes
Not built for it
Click-to-Call + outcome
Field visit plans
Separate spreadsheet
Priority, client & report
Team & calendar view
Per-person lists
All-user status view
Targets & dashboards
Manual roll-up
Graphs & sales targets
Common questions

Tasks, calls & activities FAQs

Can I manage tasks, calls and field visits in one CRM?

Yes. Fast CRM Software carries the whole activity side of selling in one module: task entry and allocation with priority, due date and a status workflow; a drag-and-drop kanban board; team tasks; shared calendars; task dashboards and graphs; telecalling and call planning; and field-visit planning. The difference from a generic to-do app is that every task, call and visit is linked to a customer, enquiry, order or document — nothing floats free.

Does the task board support drag and drop?

Yes. The movable task board lets you drag a task across status columns — To-do, In-progress and Done — and the current status updates as you move it. Underneath, tasks carry the real status workflow (Draft, In-Progress, Completed) along with a task action, current status, due date and a task reason, so the board is a live view of work, not a static list.

How is this different from a free-floating to-do list?

Every task is allocated against a real record. When you allocate work you pick the party (customer), the document — an enquiry, quotation or order — its doc code, doc date and due date, then set the task action, allocated employee and due date. So a task is never an orphan reminder: it is chase this quotation, follow up this enquiry, complete this order. That is what makes the pipeline actually move.

Can I plan telecalling and see today's and pending calls?

Yes. The call-planning screen shows Today's Call Details and Pending Call Details with live counts, a Click-to-Call button and click-to-dial on the contact number, and an Add Call Details popup where the caller records the outcome — Lead Received, Not Interested or Transfer — with the next follow-up date. With the telephony and IVR integration the call also logs automatically against the party.

How do field visits and sales targets work?

Field-visit planning records the activity, the client name and location, and a priority of High, Medium or Low, and produces a numbered visit-report line (Sr. No, dated, client/location) so a salesperson's day in the field is planned and evidenced. Sales targets are maintained separately and roll up into the task dashboards and graphs, so target versus actual is visible per user.

Can I assign tasks to teams and see everyone on a calendar?

Yes. Team task management lets you build a team and allocate and track tasks across its members, and the calendars put task groups on a shared calendar with an all-user status view — so a manager sees who is doing what, and where the pending work sits, on one screen rather than chasing individuals. Fast CRM runs cloud or on-premise, for manufacturers of every kind, across India and worldwide.

See your sales desk on one board

Live demo of task allocation, the drag-and-drop board, call planning and field visits — on your own pipeline. Cloud or on-premise, no generic slideshow.

Get a demo View pricing
Cloud or on-premise Manufacturers of every kind Standalone or with the Fast Suite India and worldwide