Dhruv AI is the Fast Suite's own AI and BI module, wired into Fast CRM Software. It puts a live sales pipeline dashboard on your enquiry, quotation and order data, writes insight summaries for you, answers plain-English questions straight from your sales history through a read-only security sandbox — and clusters thousands of enquiry and customer-feedback remarks into the handful of themes that actually keep recurring, ranked by salesperson and enquiry source.
Dashboards answer the questions you thought of when they were built. Dhruv AI covers both halves: a live sales pipeline dashboard for the questions you ask every day, and a plain-English chat for the ones you've never asked before.
Dhruv AI never touches your raw CRM records. Questions are answered through pre-defined analytical views, and every AI-drafted query is validated before it runs.
Everything runs on the enquiry, quotation and order data you already capture in Fast CRM Software — no exports, no separate data warehouse project.
The desk already runs on enquiries, quotations and orders. Dhruv AI puts the management layer on top: a sales head sees enquiry-to-order conversion; a manager sees open quotations and follow-up due by salesperson; a rep sees their own pipeline by party, status and city — all reading the same live data as the quotation screens.
Reading a dozen charts before a sales meeting is work someone always skips. One click asks Dhruv AI to summarise the dashboard in front of you into short written insights — where conversion is shifting, which quotations are going cold, which enquiry source is pulling ahead and which follow-ups are slipping past their planned date.
Letting an AI near your CRM database is a fair worry — so Dhruv AI is built to make writes impossible, not just unlikely. Your question becomes a query against pre-defined analytical views. Before it runs, the sandbox checks it: read-only statements only, whitelisted views only, no write or admin keywords, no stacked statements, comment tricks stripped. Fail any check and the query never executes.
Enquiry and feedback remarks are free text — every rep words the same objection differently, so spreadsheets never add them up. Dhruv AI clusters similar remarks together and generates a readable label for each group. And because the view carries the salesperson and enquiry source, each theme tells you not just what keeps coming up, but where — which rep and which channel — so the follow-up and win-loss discussion starts from the real Pareto, not a hunch.
Enquiry-to-order conversion, open quotations, orders by party, salesperson, status and city, monthly trend and quotation aging — over live enquiry and lead data.
One-click written analysis of the dashboard you're viewing — where conversion moved, which quotations are going cold, which rep is ahead — regenerated whenever the data changes.
Questions about your sales history answered as data plus a written summary — no report writer, no SQL, no waiting on IT.
Free-text enquiry and customer-feedback remarks clustered into recurring themes with AI-generated labels, ranked by salesperson and source — the Pareto view of what wins and loses deals.
Enquiry themes carry the salesperson, the source and whether the enquiry became an order or was lost — so analytics reflect the real outcome, not just the objection.
A security sandbox validates every AI-drafted query — SELECT-only, whitelisted analytical views, blocked write keywords, encrypted connection credentials.
Bring a real question from your last sales review. In a 30-minute demo we'll connect Dhruv AI to sample pipeline data and answer it in front of you.
