Travel CRM Software

CRM For Travel Industry

What is the purpose of Travel CRM software in Travel Industry?

Travel CRM software for Travel Industry allows you to streamline the contact management process for sales and support team.
✓ Auto reminders for occasional tour plans/events.
✓ Centralized access for all customer-relevant data
✓ Managing detailed customer Information in structured manner.
✓ Personal interaction with customers result better customer satisfaction.
✓ Well coordination across all branches.
✓ Automated Workflow from enquiry to booking and feedback management
✓ Identify high value customers for repeat business.

travel crm

Enquiry management

Enquiry Management

Fast CRM system is one single platform where, all the incoming enquiries can be saved that turn out to be masters for the same.
✓ Helps in getting & tracking all the relevant details of the customer
✓ It can be assigned to any user, without any problem.
✓ Helps in managing contacts of the client. It facilitate the future references & relations

Follow-up Management

Follow-up Management

From CRM only the agents can follow their prospected customers & also keep a track of all communications they had with them.
✓ Keep a record of complete communication chain between the organization & customer
✓ Provides Reminders & alerts for the actions need to be taken by agents
✓ Unbroken Communication & continuous follow-ups helps in closing of sales efficiently

booking records

Bookings Record

Travel CRM software supports the travel company to keep a record of all existing client , in one masters
✓ Keeps all the data at one place on one platform. No fear of any data lose
✓ Referrals can be track down easily, while all the information is available on single source
✓ Helps in tracking down the positive aspects of sales process. That can be use in further strategies.

payment management

Payments Records

Fast CRM system enables the travel company to keep the record of all the payments done by the customers & also to make reminders for pending payments as well, if any.
✓ Keeps the detailed information of the payments done by the customers, along with the payment mode & Transactions codes
✓ Also helps in keeping the reminders of pending payments from the customers with proper date.
✓ Facilitates transparency between the company & customers